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Privacy Policy

Effective Date: 26/11/2024

At Vinsight, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and Belgian privacy laws.

1. Who We Are

Controller: Vinsight
Registered Address: Eikenlaan 51, 2275 Lille, Belgium
Company Registration Number: BE0823.804.964
Contact Information:

2. What Personal Data We Collect

We collect the following categories of personal data:

2.1 Information You Provide Directly

  • Name, email address, phone number, and postal address.

  • Payment details (e.g., bank account or credit card information).

  • Information submitted through contact forms, surveys, or account registrations.

2.2 Automatically Collected Data

  • IP address, browser type, and device information.

  • Cookies and tracking data for website usage (see our Cookie Policy).

2.3 Special Categories of Data

We do not collect sensitive personal data unless explicitly required and with your consent.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

  • To provide products and services you have requested.

  • To process payments and manage transactions.

  • To send communications, including newsletters and promotional materials, with your consent.

  • To improve our website and user experience through analytics.

  • To comply with legal and regulatory obligations.

Legal Basis for Processing

We rely on one or more of the following legal bases:

  • Consent: When you have given us explicit permission.

  • Contractual necessity: To fulfill a contract or pre-contractual obligations.

  • Legal obligation: To comply with applicable laws and regulations.

  • Legitimate interests: To improve our services and secure our operations, unless overridden by your rights.

4. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Companies that assist us in delivering services (e.g., payment processors, IT providers).

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

All third parties are required to respect the security of your data and to process it in compliance with applicable laws.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above:

  • Transactional data: Retained for 7 years as required by tax laws.

  • Marketing data: Retained until you withdraw your consent.

  • Account data: Retained as long as your account is active.

When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data (“right to be forgotten”).

  • Restriction: Limit processing of your data under certain conditions.

  • Data Portability: Receive your data in a structured, machine-readable format.

  • Objection: Object to data processing based on legitimate interests or direct marketing.

  • Withdraw Consent: Revoke consent at any time without affecting the lawfulness of prior processing.

To exercise your rights, contact us at info@vinsight.pro. We will respond within one month, as required by law.

7. Security Measures

We use technical and organizational measures to protect your personal data, including:

  • Encrypted data transmission (SSL/TLS).

  • Access controls and authentication mechanisms.

  • Regular security audits and staff training.

8. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission.

  • Binding Corporate Rules or equivalent certifications.

9. Cookies and Tracking

Our website uses cookies to improve user experience and for analytical purposes. For more details, please see our [Cookie Policy].

10. Complaints

If you believe we have violated your privacy rights, you have the right to file a complaint with:

Belgian Data Protection Authority (Gegevensbeschermingsautoriteit):
Rue de la Presse 35, 1000 Brussels, Belgium
Website: https://www.gegevensbeschermingsautoriteit.be/
Email: contact@apd-gba.be

We encourage you to contact us first to resolve any issues.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend checking this page regularly.

Contact Us: If you have any questions about this Privacy Policy, please contact us at: Vinsight Email: info@vinsight.proPhone: 0483446854

This Privacy Policy ensures compliance with GDPR and Belgian privacy regulations to protect your data effectively.